Privacy Policy

Introduction

webstrategist B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website webstrategist.pro or use our services.

This policy applies to all personal data we process about you, whether you are a visitor to our website, a client, or a potential client. We are the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller Information

The data controller responsible for your personal data is:

Data Collection

We collect and process personal data about you in various ways. The data we collect depends on how you interact with our website and services. Here are the main categories of personal data we may collect:

Information You Provide Directly

• Contact details (name, email address, phone number, postal address)
• Company information (company name, job title, industry)
• Communication preferences and marketing consent
• Content of enquiries, feedback, and correspondence with us
• Information provided when requesting our services or consultations

Information We Collect Automatically

• Technical information (IP address, browser type, operating system)
• Website usage data (pages visited, time spent, referring websites)
• Device information (device type, screen resolution, browser settings)
• Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use your personal data for various purposes based on different legal grounds. Here's how we use your information and the legal basis for each purpose:

Service Provision (Contract Performance)

• Providing digital marketplace consulting and development services
• Communicating with you about your projects and requirements
• Processing payments and managing client accounts
• Delivering support and maintenance services

Business Operations (Legitimate Interest)

• Improving our website and services based on usage patterns
• Analysing market trends and client needs
• Protecting our business interests and preventing fraud
• Managing our business relationships and client communications

Marketing and Communications (Consent or Legitimate Interest)

• Sending newsletters and marketing communications (with your consent)
• Informing you about relevant services and industry insights
• Following up on enquiries and potential business opportunities

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• In connection with a business transaction (merger, acquisition, or sale of assets)
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Our retention periods are:

• Client data: Retained for the duration of our business relationship plus 7 years for legal and tax purposes
• Marketing data: Retained until you withdraw consent or for 3 years of inactivity
• Website analytics: Retained for 26 months unless deleted sooner
• Contact enquiries: Retained for 2 years unless converted to client relationship

Your Rights

Under GDPR and other applicable data protection laws, you have several rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can ask us to correct inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can ask us to limit how we use your data
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to certain types of processing, including marketing
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure hosting and data storage facilities
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection practices

International Data Transfers

We primarily process your data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognising equivalent data protection standards
• Other appropriate safeguards as required by applicable law

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyse website usage. For detailed information about our use of cookies, please see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable law.